Press Release

Non-Profit initiative builds a “life raft” for struggling long-term care facility administrators who are treading water during the nationwide eldercare workforce crisis

May 10, 2022

Non-profit initiative utilizes grant funding to develop critical tools and converts existing CMS resources for use by long-term care facility administrators

LUTHERVILLE, MD — In response to the ongoing eldercare workforce crisis, Engage with® Skills Training Programs, a national non-profit initiative of the Mental Health Association of Maryland, has created a no-cost 3-Step Workforce Shortage Toolkit. This complimentary Toolkit is part of growing collection of online resources developed specifically to provide desperately needed support for long-term care facility (LTCF) administrators who struggle to find relief to this workforce crisis.

To access this complimentary 3-Step Workforce Shortage Toolkit, LTCF administrators are being encouraged to sign up for their no-cost Engage with® membership, which provides Members instant access to a personalized dashboard with free resources and toolkits to address staff turnover and the workforce shortage challenge facing all long-term care facilities.  The 3-Step Workforce Shortage Toolkit takes members on an easy, three-step path to a better understanding the true costs of turnover and other significant factors that impact their staff.  The “True Cost Turnover Calculator” acts as a starting point, and the Centers for Medicare and Medicaid Services’ (CMS) Staff Satisfaction Survey and Staff Competency Assessment tools have been simplified by the Engage with team for ease of access and use. Engage with staff are available to help Administrators navigate these valuable CMS resources that identify and address areas needing improvement.

“Our mission is to improve the lives of older adults and those who support them,” said Stephen B. Goldberg, MD, the Engage with Skills Training Program’s Medical Director, and creator of the Engage with concept.  “I believe that the eldercare workforce shortage is a growing crisis that can be overwhelming for administrators of long-term care facilities.  The Engage with Skills Training team has responded to this need by developing a one of kind, free resource for facility administrators.  Our innovative 3-Step Workforce Shortage Toolkit allows administrators to measure the true cost of turnover at their facility, gain valuable information about their staff by utilizing our enhanced version of the CMS staff satisfaction survey, and the CMS competency assessment tools.  After all, you cannot manage what you cannot measure.”

About Engage with® Skills Training Programs
Engage with® Skills Training Programs is a nonprofit organization on a mission to help enrich the lives of older adults and those who support them by improving continuity of care. One of the ways that they accomplish this is through providing skills training to frontline and direct care providers and others who care for and engage with older adults throughout all phases of the aging process.

Engage with® Skills Training Programs are virtual, live, interactive, skills-based trainings led in real time by a licensed mental health professional. The Programs use an innovative gamification approach in a virtual environment to teach practical skills to both professionals and lay people.  The skills training has a behavioral health focus and cover topics such as mental health conditions, substance use and medication misuse, neurocognitive disorders, traumatic brain injury (TBI), aggression and de-escalation, as well as suicide risk identification. Participants enhance their ability to support older adults, reduce resistance to care, and develop a pragmatic approach to positively impact even the most challenging interpersonal dynamics. To learn more, please visit: Or contact Bryan Gibb, – 443-921-2972.

About the Mental Health Association of Maryland
The Mental Health Association of Maryland (MHAMD) is over 100 years old and is Maryland’s only volunteer, nonprofit organization that brings together consumers, families, professionals, advocates, and concerned citizens for unified action in all aspects of mental health and mental illness. MHAMD envisions a just, humane, and healthy society in which all people are accorded respect, dignity and the opportunity to achieve their full potential free from stigma and prejudice. Engage with® Skills Training Programs are an initiative of MHAMD.  To learn more, please visit:


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