Engage with® Reflects on a Milestone Presentation at LeadingAge 2023

At Engage with®, we’re still buzzing from the exhilarating experience at the LeadingAge 2023 Annual Meeting, held in the vibrant city of Chicago at McCormick Place from November 5-8, 2023. It was our honor to have Amanda Krisher, LCSW-C, our esteemed Senior Director, share her expertise in a presentation that resonated deeply with over 100 long-term care leaders.

The session, titled “Evidence-Based Workforce Training: A Tool to Tackle Turnover,” held on November 6th, was a proud moment for our team. Amanda, alongside Coley Rainbolt, a Nursing Home Administrator at Wind Crest, showcased the transformative power of our evidence-based workforce training programs through sharing Wind Crest’s long-term outcomes and inspiring success stories.

Highlights That Made Us Proud:

  1. Impressive Outcomes: Amanda’s presentation highlighted the compelling results from three independent studies, focusing on the impressive outcomes in Colorado. Additionally, during this presentation, Coley shared with participants that an astounding 78% of Wind Crest trained staff members remained employed for over a year post-training, a testament to the effectiveness of the Engage with® Skills Training programs.
  2. Setting Industry Standards: The success story of Wind Crest, with its remarkably low vacancy rate, was a highlight. This accomplishment is a direct reflection of the positive impact of our training methodologies in real-world settings.
  3. Empowering Tools for the Industry: We were thrilled to introduce LeadingAge conference participants to our free membership workforce toolkit during the session. This toolkit, featuring a turnover cost calculator, CMS-created surveys, competency assessments, and a resource library, is our contribution to empowering long-term care leaders across the nation tackling turnover.
  4. Extending Our Support: The session concluded with an invitation to explore more about our training outcomes and opportunities. We’re always here to support organizations who engage with and/or support older adults to enhance their workforce training strategies.

Our heartfelt gratitude goes to the organizers and supporters of LeadingAge 2023 for providing us with this platform. Having Amanda represent Engage with® was not only an honor but also an opportunity to connect with and contribute to the broader community of long-term care professionals.

We left the event inspired and motivated, knowing that our efforts in workforce training are making a real difference. The conversations we had, the connections we made, and the feedback we received have been invaluable.

At Engage with®, we remain committed to advancing workforce training in long-term care. We believe that our methods can significantly reduce turnover rates and improve staff satisfaction, ultimately leading to better care for residents. The LeadingAge 2023 Annual Meeting was a significant milestone in our journey, and we’re excited about the future as we continue to innovate and support those we care for and engage with older adults at every stage of their aging journey.

Engage with® Older Adults Initiative and Maryland Department of Aging Unite to Launch No-Cost Skills Training Program

Engage with® Older Adults Initiative Partners with Maryland Department of Aging to Launch Skills Training Program for Older Adult Care Professionals

BALTIMORE, MD, USA, October 24, 2023 — Engage with® Skills Training Programs, a nonprofit initiative of the Mental Health Association of Maryland (MHAMD), is proud to announce a collaborative partnership with the Maryland Department of Aging. The joint venture aims to prepare professionals who are supporting older adults as they age within their Maryland community through our specialized skills training program. This is a component of the Department’s initiative to help Maryland be a Longevity Ready State.

“We look forward to making a meaningful impact on the quality of older adult care in Maryland as we support staff with new skills, reduce stress on the job and decrease turnover among direct care staff.”

Linda Raines, MHAMD CEO

Offered in a unique, immersive, and interactive virtual world, the program provides critical training that will help employers retain their workforce while improving the skills of service providers. “As a nonprofit organization deeply committed to improving the lives of older adults and their partners in care, we are thrilled to collaborate with the Maryland Department of Aging on this groundbreaking initiative,” said Amanda Krisher, LCSW-C, Senior Director of Engage with® Skills Training Programs. “Our program is meticulously crafted to allow attendees the opportunity to learn and refine skills related to empathy, respect, and communication through games, activities, and discussion. Independent evaluations have demonstrated reduced staff turnover, impact on PRN medication use, increased employee customer service and older adults feeling more respected and listened to.

The Engage with® Skills Training Program will offer a comprehensive suite of training modules, including:

• Core Skills: What Everyone Needs to Know: Designed to help participants build strong relationships with older adults through empathy, respect, and communication.

• Responding to Mental Health Issues: Providing actionable tools and strategies to effectively respond to mental health issues when interacting with older adults in the community.

• Navigating Dementia and Traumatic Brain Injury: A specialized module offering evidence-based strategies for managing complex health conditions impacting older adults.

• Partnering in Care: Aimed at strengthening the relationships between older adults, their community, and their partners in care.

By focusing on developing empathy, respect, and effective communication, participants can establish stronger relationships as they assist older adults aging in the community. This program was created to assist government agencies, social service providers, homecare agencies, adult day services, call centers, and others to train their staff in the skills needed to better engage with the older adults they serve. For more information about the Engage with® Skills Training Program or to enroll, interested parties are encouraged to email training@engagewith.org or visit www.engagewith.org/mdoa.

“We look forward to making a meaningful impact on the quality of older adult care in Maryland through this partnership as we support staff with new skills, reduce stress on the job and decrease turnover among direct care staff,” added Linda Raines, MHAMD CEO. “Together, we can create a more supportive and engaging environment for our older adults aging in the community.”

About Engage with® Skills Training Programs
Engage with® Skills Training Programs is a nonprofit initiative on a mission to help improve the lives of older adults and their partners in care by developing the skills necessary to work with, care for, and support older adults during all phases of the aging process. Our skills focus on fostering relationships built on empathy, respect, and effective communication.

Patrice Woodard
Engage with® Skills Training Programs
+1 443-921-2976
connect@engagewith.org
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Non-Profit initiative builds a “life raft” for struggling long-term care facility administrators who are treading water during the nationwide eldercare workforce crisis

LUTHERVILLE, MD — In response to the ongoing eldercare workforce crisis, Engage with® Skills Training Programs, a national non-profit initiative of the Mental Health Association of Maryland, has created a no-cost 3-Step Workforce Shortage Toolkit. This complimentary Toolkit is part of growing collection of online resources developed specifically to provide desperately needed support for long-term care facility (LTCF) administrators who struggle to find relief to this workforce crisis.

To access this complimentary 3-Step Workforce Shortage Toolkit, LTCF administrators are being encouraged to sign up for their no-cost Engage with® membership, which provides Members instant access to a personalized dashboard with free resources and toolkits to address staff turnover and the workforce shortage challenge facing all long-term care facilities.  The 3-Step Workforce Shortage Toolkit takes members on an easy, three-step path to a better understanding the true costs of turnover and other significant factors that impact their staff.  The “True Cost Turnover Calculator” acts as a starting point, and the Centers for Medicare and Medicaid Services’ (CMS) Staff Satisfaction Survey and Staff Competency Assessment tools have been simplified by the Engage with team for ease of access and use. Engage with staff are available to help Administrators navigate these valuable CMS resources that identify and address areas needing improvement.

“Our mission is to improve the lives of older adults and those who support them,” said Stephen B. Goldberg, MD, the Engage with Skills Training Program’s Medical Director, and creator of the Engage with concept.  “I believe that the eldercare workforce shortage is a growing crisis that can be overwhelming for administrators of long-term care facilities.  The Engage with Skills Training team has responded to this need by developing a one of kind, free resource for facility administrators.  Our innovative 3-Step Workforce Shortage Toolkit allows administrators to measure the true cost of turnover at their facility, gain valuable information about their staff by utilizing our enhanced version of the CMS staff satisfaction survey, and the CMS competency assessment tools.  After all, you cannot manage what you cannot measure.”

About Engage with® Skills Training Programs
Engage with® Skills Training Programs is a nonprofit organization on a mission to help enrich the lives of older adults and those who support them by improving continuity of care. One of the ways that they accomplish this is through providing skills training to frontline and direct care providers and others who care for and engage with older adults throughout all phases of the aging process.

Engage with® Skills Training Programs are virtual, live, interactive, skills-based trainings led in real time by a licensed mental health professional. The Programs use an innovative gamification approach in a virtual environment to teach practical skills to both professionals and lay people.  The skills training has a behavioral health focus and cover topics such as mental health conditions, substance use and medication misuse, neurocognitive disorders, traumatic brain injury (TBI), aggression and de-escalation, as well as suicide risk identification. Participants enhance their ability to support older adults, reduce resistance to care, and develop a pragmatic approach to positively impact even the most challenging interpersonal dynamics. To learn more, please visit:  www.engagewith.org. Or contact Bryan Gibb, bgibb@engagewith.org – 443-921-2972.

About the Mental Health Association of Maryland
The Mental Health Association of Maryland (MHAMD) is over 100 years old and is Maryland’s only volunteer, nonprofit organization that brings together consumers, families, professionals, advocates, and concerned citizens for unified action in all aspects of mental health and mental illness. MHAMD envisions a just, humane, and healthy society in which all people are accorded respect, dignity and the opportunity to achieve their full potential free from stigma and prejudice. Engage with® Skills Training Programs are an initiative of MHAMD.  To learn more, please visit:  www.mhamd.org.

Engage with® Skills Training Programs announces the release of a virtual skills training solution to reduce caregiver burnout

LUTHERVILLE, MD — In response to the growing need for skills training for caregivers providing in home care and those helping their loved ones age in place, Engage with® Skills Training Programs, a national non-profit initiative of the Mental Health Association of Maryland, has converted it’s evidence-based Engage with Older Adults Skills Training Program to an “at home” training curriculum that can be accessed by anyone with an internet connection and a device with a keyboard capable of streaming video.  The 4-hour skills training is divided into two 2-hour training sessions and the interface is designed to be easily navigated by anyone with even the most basic computer skills.

The Engage with® Older Adults at home Skills training reduces caregiver stress and caregiver burnout by providing individual family members, friends, and professional caregivers the opportunity to develop and refine the skills necessary to care for and effectively support elderly parents and older adults aging in place. The skills taught in this live, instructor led, virtual training were previously only available to those working in long-term care facilities. The evidenced-based skills training has been converted for the at home user who can now learn skills to enhance their ability to provide support and care for the older adult aging in place, reduce resistance to care, and develop a pragmatic approach to positively impact even the most challenging interpersonal dynamics.

The virtual skills training is taught in real time by a licensed mental health professional.  The practical and interactive training focuses on topics such as demonstrating respect, reducing the impact of stigma, effective communication, engaging in meaningful ways, identifying suicide risk factors, and de-escalation.

“Our mission is to improve the lives of older adults and those who support them,” said Stephen B. Goldberg, MD, Engage with Skills Training Program’s Medical Director, and developer of the Engage with concept.  “I believe that the elder care workforce shortage is a growing crisis that will affect us all.  We must find ways to support the growing population of older adults.  I believe our team has risen to the challenge by completing the conversion of our nationally recognized skills training program ahead of schedule, at a time when it is needed the most. We have worked around the clock to ensure family members, professional in-home healthcare workers, neighbors and friends all have access to the skills training they need to support older adults aging in place at home.”

About Engage with® Skills Training Programs
Engage with® Skills Training Programs are virtual, live, interactive, skills-based trainings led in real time by a mental health professional. The Programs use an innovative gamification approach in a virtual environment to teach practical skills to both professionals and lay people.  The skills trainings have a behavioral health focus and cover topics such as mental health conditions, substance use and medication misuse, neurocognitive disorders, traumatic brain injury (TBI), aggression and de-escalation, as well as suicide risk identification. To learn more, please visit:  Engage with Older Adults at home

About the Mental Health Association of Maryland
The Mental Health Association of Maryland (MHAMD) is over 100 years old and is Maryland’s only volunteer, nonprofit organization that brings together consumers, families, professionals, advocates, and concerned citizens for unified action in all aspects of mental health and mental illness. MHAMD envisions a just, humane, and healthy society in which all people are accorded respect, dignity and the opportunity to achieve their full potential free from stigma and prejudice. Engage with® Skills Training Programs are an initiative of MHAMD.  To learn more, please visit:  www.mhamd.org.

The Mental Health Association of Maryland’s Engage with® Skills Training Programs Older Adults Module Receives Grant from NextFifty Initiative

Lutherville, MD – January 15, 2021NextFifty Initiative awarded The Mental Health Association of Maryland a grant for Engage with™ Skills Training Programs’ Engage with Older Adults in July 2021, but due to the Covid 19 pandemic, we delayed announcement until today.  The Engage with Older Adults Skills Training module supports older adults nationwide by offering innovative virtual trainings designed to develop special competencies for those who work with, support and care for older adults. Through practical, engaging, and skills-based trainings, partners in care learn practical skills to support older adults to beempowered and maxamize their potential. The Colorado-based foundation’s support will allow the Engage with Skills Training Programs to grow its effort to support those fifty and older.

“We are thrilled and honored that our Engage with™ Older Adults training for long term care staff has received this grant from NextFifty Initiative,” said Dr. Stephen Goldberg, Medical Director of the Engage with Skills Training Programs. “With the foundation’s support we expand our reach and can now build a culture of empathy and support that positively impactsolder adults living in long term care communities or aging in place at home in Colorado. It’s a tremendous endorsement to have this backing from funders so aligned with our mission.”

“Our goal is to transform the way we view and experience aging, and that informs the types of unique ideas and programs we fund,” said Diana McFail, President and CEO of NextFifty Initiative. “We see The Mental Health Association of Maryland’s work on aging issues and experiences as an embodiment of our efforts toward more positive and enlightened approaches to aging. We offer our support and congratulations.”

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About the Mental Health Association’s Engage with™ Skills Training Programs

Engage with™ Skills Trainings are highly interactive, comprehensive skills-based trainings. Our programs help participants develop the skills and understanding necessary to engage in healthy relationships. The Programs use an innovative gamification approach in a virutal environment and cover topics such as behavioral health conditions, substance use and medication misuse, neurocognitive disorders, traumatic brain injury (TBI), de-escalation, and suicide risk identification. To learn more, please visit: https://www.engagewith.org/

About NextFifty Initiative

NextFifty Initiative is a Colorado-based private foundation. The organization exists to create brighter, longer and healthier futures that unlock the potential of communities through an advanced funding approach. Through this work, communities are positioned to fully benefit from the wisdom and diverse experiences of a thriving aging population. Our approach applies a multitude of lenses in funding high-yield aging solutions that benefit people age 50 and older. NextFifty Initiative focuses on funding designed to support concepts, projects and innovations that will benefit generations for years to come. To learn more, please visit next50initiative.org.